FAQ's

What is La Dolce Vitae?

We are an online fashion store specializing in Authentic Luxury Designer Handbags, Shoes, and Accessories with discounts up to 70% off retail. 

All of our merchandise is guaranteed 100% Authentic or your money back. All of our products come with the full manufacturer warranty and guaranteed authenticity. All items are brand new, have never been used and are free of defects.

We have a team of professional and considerate customer service agents to cater to our customer's needs. We offer a simple return policy and stand by our products, and our reputation.

How is La Dolce Vitae able to offer such great prices?

We partner with top authorized fashion suppliers to give our customers access to a big selection of high quality merchandise at deeply discounted prices.
 
Do you offer a Return Policy?

We offer an updated holiday full 30-day, NO Restocking fee (Certain Restrictions May Apply) Policy. How can I know if my item is not fake or an imitation, and that it is indeed 100% Authentic? We urge all of our clients to verify authenticity of their product at any Designer Brand Store or Authorized Seller. All designer brands have serial numbers which can be easily verified. We can help direct you to your nearest store in order to do so.
 
Where does your merchandise come from?

We purchase what is available to use at best prices possible directly from the designer groups or Authorized Dealers and Re-Sellers. We do not purchase products from Unauthorized sellers or third party brokers.
 
Where do the items ship from?

All our items ship directly from our warehouse in Santa Ana, California or our distribution center in Europe.
 
How long will it take for me to receive my order?

All orders from our Orange County location are usually shipped the between 1-3 business days. Depending on the destination it will take 1-5 days to receive your order. For items shipping from our European distribution center, Our estimated delivery time will be 7-14 business days after tracking information has been confirmed.
Please note, however, that as we ship directly from Europe, some items may take additional time due to customs and import regulations, which could extend delivery time to 30 - 45 days. 

We ship with the following couriers: UPS, USPS & DHL.

How do we handle import tax?

The goods will be imported on behalf of the consignee/e-buyer and La Dolce Vitae to import the goods on his behalf.  La Dolce Vitae will pay the taxes & duties on behalf of the buyer.